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What is 'Cloud Computing'? |
| Cloud computing is a type of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet. Users need no knowledge of or expertise in the technology infrastructure in the "cloud" that supports them. The word cloud is used as a metaphor for the internet. Cloud computing generally incorporates some or all of the following: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS) |
What is 'Platform as a Service'? |
| Also known as PaaS, Platform as a Service describes the IT hardware, software, application frameworks, operating systems and user interfaces, that allows software to run, over the internet as a service. |
Where is my data? |
| Your data is stored within a SAS-70 data-center in Austin, Texas on secured file servers running the latest in security and anti-virus. |
Who owns the data a client has on SEMPER VIVO'S servers? |
| You, our customer, own your data. Semper Vivo does not mine or share data unless this is required by a client and then only with written authority. |
How secure is my data? |
| We employ the same level of security as a Fortune 500 company. |
Who can see my data? |
| Your data is private and can only be seen by your authorized users. Semper Vivo uses the latest in encryption and security technology to insure the integrity of your data. |
Is my data backed up? |
| Yes. We employ the latest in back-up technologies to ensure the integrity and recoverability of your data. |
Can I print? |
| Yes. You can print directly from your workstation/laptop to your local printer. |
Where can I access Semper Vivo? |
| Your Semper Vivo services can be accessed from any workstation or laptop with an Internet connection. Our service is also available for Linux and Mac users. |
Can you host my existing software? |
| Yes, we can host the majority of existing software applications. |
Is SEMPER VIVO HIPAA compliant? |
| Yes, Semper Vivo services meet HIPAA compliance requirements. |
Can I use my MAC or Linux PC? |
| Yes. |
Do I need to upgrade or change my Operating system? |
| No, Semper Vivo will run with most operating systems, including OS X, Linux/Unix, Windows XP, Vista and Windows 7. |
Do I need to upgrade my workstations or laptops? |
| In most cases, no. |